Frequently Asked Questions.
Answered.
Categories
Coverage & Compliance
What types of coverage does Cachet offer?
For shared asset operators: MTPL insurance as well as specialised liabilities covering car fleets, car-sharing, e-scooters, e-bikes, cargo bikes, and other micromobility assets. For gig worker marketplaces: various liability and extra benefit packages. For individual gig workers: MTPL and casco insurance supports drivers and riders alike. All managed through the Cachet platform with unified monthly billing.
How does a business get its assets or workforce covered?
Fill in the contact form. Cachet's team prepares a tailored insurance proposal based on your operation: asset type, geography, and usage patterns. Once agreed, onboarding begins. Coverage and policies are then managed through the Cachet platform.
Do gig workers need insurance provided to them?
It depends on the nature of the work. For regulated roles like ride-hailing and courier driving, personal motor insurance typically excludes commercial use, leaving workers without appropriate cover during working hours. Platforms operating in these categories can embed coverage directly so workers are automatically protected when they go active. For other gig work that falls outside motor regulation, the picture varies by market and work type. Cachet can advise on what coverage is relevant for your specific platform.
Does coverage adapt to different usage patterns?
Yes. Policies are built to reflect actual usage rather than a fixed annual premium regardless of activity. Seasonal operators, part-time workers, and operations with variable activity all benefit from coverage that scales with real use.
How is insurance managed across different markets?
Cachet holds a passported insurance distribution licence across most EU member states, allowing cross-border operation from a single regulatory framework. For clients in multiple markets, Cachet handles local requirements, insurer relationships, and product structuring, presenting a unified view through the platform.
Looking for additional support?
Please head to our Cachet Help Centre page for additional documentation.