Frequently Asked Questions.
Answered.

Via API, connected to your existing systems so data flows automatically. Coverage activates and deactivates based on real operational events rather than manual policy changes. Integration is handled as part of onboarding.

Yes. Coverage activates at the point of a usage event: a shift start, a vehicle check-out, a delivery acceptance. Workers and customers are covered without a separate sign-up process. It fits inside your existing flow rather than sitting alongside it.

Add or remove coverage through the platform as your fleet grows or changes. Billing is monthly and consolidated across all policies. For platforms with variable activity, coverage scales with actual working hours rather than a fixed annual commitment.

Risk Control gives you data on what's driving claims across your operation: driver behaviour, usage intensity, incident patterns. Use it to intervene before problems escalate. The aim is fewer claims, not faster processing of the ones that happen.

Coverage switches on when a worker goes active and off when they go offline. No separate policy for them to arrange. This matters because personal motor insurance typically excludes commercial use. Without platform-level coverage, many workers are operating in a gap.

Yes. Cachet holds a passported EU insurance distribution licence and currently serves clients across Europe. Local regulatory differences, insurer relationships, and product structuring are handled on your behalf. You see one platform.