Frequently Asked Questions.
Answered.

Cachet operates as a licensed insurance broker under EU financial services regulation, with its distribution licence passported across EU member states. GDPR compliant across all data collection, storage, and use. As a member of MyData Global, Cachet is committed to ethical data use and personal data empowerment. For specific compliance queries, contact the team directly.

Information provided directly by users and clients: personal details, vehicle information, policy preferences. Platform activity data from integrations: working hours, shift patterns, trip counts. Where relevant, operational data on vehicle usage, bookings, and driver behaviour. The full scope is set out in the Privacy Policy on the Cachet website.

To generate accurate risk assessments, personalise pricing, operate the platform, and improve models over time. Personal data is not sold to third parties. Anonymised, aggregated data may be shared with insurance partners to support underwriting, always in accordance with GDPR. Users can review data held about them through their Cachet account.